Included in Training Price:
Training price: € 190,- VAT excl.
Exam fee: € 220,- VAT excl.
The following contents are processed within the online course:
The "Axle Car Hire" scenario:
If Axle thinks about it that way, this trend was actually pre-programmed. He had somehow lost focus. Everything ran smoothly. Well, not any more...
So, what to do? Don't stick the head in the sand, of course. He has found a partner with whom he wants to face the problems of Axle Car Hire. Henri Durand - his new CIO. Together they want to make the company fit for the future. And how? With ITIL® 4 and your help!
Slip into the role of Jake, the Operations Manager of Axle Car Hire, and accompany Henri on his exciting journey. Henri will take you by the hand, introduce you to the world of ITIL and explore with you how the ITIL approaches can be used to save Axle Car Hire. And almost incidentally, you'll get everything you need to pass the ITIL 4 Foundation exam.
You become a member of the MaxLearning Academy for three months. That means:
Our scenario-based "ITIL 4 Foundation Online Basic" training provides a comprehensive understanding of the structure and interrelationships of the ITIL framework. You will learn the basics of Service Management according to ITIL, the components of the Service Value System, the four dimensions of Service Management as well as the concept of the Service Value Chain and the ITIL Management Practices.
The ITIL 4 online training contains scenario-based video chapters with several hours of playing time. The learning evaluation is carried out using an exam simulator based on sample paper questions from the ITIL 4 Foundation exam. In addition, further supporting learning materials such as audio files and whitepapers are available.
After three months your membership ends automatically.
Putting online learning into learning psycological education.
Digitisation is currently taking place and a wide range of offerings for digitised learning solutions can be found. But where's the difference between them?
Research in learning psychology is looking for answers to the questions: What should a state-of-the art elearning look like, to offer a learning the best learning experience possible?
Some key findings can already be shared:
The Maxpert Academy is set-up accoring to these findings and offers state-of-the-art learning formats. It combines the fulfilment of learning theoretical requirements with modern media to a digital worlf of learning, that goes far beyond communicating course content!
So that's the difference.
For taking part at the "ITIL 4 Foundation Online Basic" Training you earn the following PDUs for Maintaining your PMI Certification:
Certificate: PMP® und PgMP®
The Certificates PfMP®, PMI-SP®, PMI-RMP®, PMI-ACP® und PMI-PBA® earn 3,0 PDUs in the Category "Strategic".
ITIL® (Information Technology Infrastructure Library) is a Registered Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All Rights reserved. The Swirl logo™ is a Trade Mark of AXELOS Limited, used under permission of AXELOS Limited. All Rights reserved.
PMI (Project Management Institute), PMP (Project Management Professional), PgMP (Program Management Professional), PfMP (Portfolio Management Professional), PMI-SP (PMI Scheduling Professional), PMI-RMP (PMI Risk Management Professional), PMI-ACP (PMI Agile Certified Practitioner), PMI-PBA (PMI Professional in Business Analysis) are Registered Marks of the Project Management Institute, Inc..
Experience in the IT area and basic knowledge of IT service management processes would be of advantage.
The ITIL 4 Foundation Online exam takes place online via the online Proctor exam according to an individual appointment:
Upon successful completion of the ITIL Foundation Online exam you will receive the internationally recognized certificate: ITIL 4 Foundation Certificate in IT Service Management.
Your ITIL 4 Foundation Certificate will be available as an E-certificate within 48 hours after successful examination in your personal account on the Peoplecert Candidate Portal.